Feedback

We want to hear how we can improve our service to you, and we welcome your feedback (good or bad) about our services.

Please complete our online feedback form

  • Did we exceed your expectations?
  • Do you have a suggestion or an innovative idea?
  • Did we get it wrong? We will do our best to put things right.

Compliments, suggestions and complaints

Use post, phone or email to give us your compliments, suggestions and complaints.

Post

The PPS Registrar
PO Box 1944
Adelaide SA 5001

Phone

1300 007 777 or 1300 00PPSR

Email 

enquiries@ppsr.gov.au 

What to expect from us

Our customer service charter outlines our standards for customer service and what you can expect from us.

For more information on our complaints handling procedure and what to expect, please refer to ITSA’s complaints handling procedure fact sheet [PDF 176KB].

Subscribe to our PPS alerts by emailing us at: cckmstakeholders@itsa.gov.au