AFSA has been made aware of a fake email that references the closure of PPSR accounts.

The scam email, which has the subject line ‘ACCOUNT DE-ACTIVATION IN PROGRESS’, requests for users to download a verification certificate in order to maintain their PPSR account.

If you are contacted unexpectedly, make sure you assess the email closely – poor spelling and unusual language are good indicators of a scam. In this instance, the email uses an incorrect logo, and incorrectly refers to the PPSR as ‘ppsr.gov.au Inc’.

Official PPSR notifications are issued from our ‘notifications@ppsr.gov.au’ or ‘enquiries@ppsr.gov.au’ email addresses, and will include our signature block which contains contact information for further enquiries. Additionally, PPSR accounts are only deactivated on request by the account holder – you can find out more on the PPSR website.

For more information about scams, including how to report suspected scams, visit Report an AFSA impersonation scam.