Our contact hours are Monday to Friday – 8.30 am to 8 pm (AEST).
We are closed on Saturday, Sunday and national public holidays.
See Australia.gov.au for information about Australia’s time zones.
Hearing or speech impairment
If you are deaf, or have a hearing impairment or speech impairment, contact the National Relay Service and ask for 1300 007 777.
Help in other languages
Visit translation services for translated publications.
Technical support for the PPS Register
Visit Technical support.
What to expect from us
Our client service charter outlines our standards for customer service and what you can expect from us.
We welcome any feedback regarding this website and the PPSR. For more information, visit our feedback page.
Read our privacy notice.