General enquiries
Contact us
Telephone number: 1300 007 777
Email: enquiries@ppsr.gov.au
Post: AFSA Service Centre
GPO Box 1944, Adelaide, SA 5001
Note: If you are calling from outside Australia, use the country code +61.
Contact hours
Our contact hours are Monday to Friday – 8.30 am to 8 pm (AEST and AEDT).
We are closed on Saturday, Sunday and national public holidays.
See Australia.gov.au for information about Australia’s time zones.
Hearing or speech impairment
If you are deaf, or have a hearing impairment or speech impairment, contact the National Relay Service and ask for 1300 007 777.
Translation Services
If you have difficulty speaking or understanding English, contact us through the Translating and Interpreting Service (TIS)
131 450 and ask for AFSA on 1300 007 777
Technical support for the PPS Register
Visit Technical support.
Serving legal documents on the Registrar of Personal Property Securities
Visit the serving legal documents page on the AFSA website.
What to expect from us
Our client service charter outlines our standards for customer service and what you can expect from us.
Feedback
We welcome any feedback regarding this website and the PPSR. For more information, visit our feedback page.
Media enquiries
To make a media enquiry email media@afsa.gov.au.
Privacy information
Read our privacy notice.