Contact us

Find our opening hours and phone, email and post contact details to get help using the PPSR. 

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General enquiries

Contact us

Telephone number: 1300 007 777


Post: AFSA Service Centre
GPO Box 1944, Adelaide, SA 5001

Note: If you are calling from outside Australia, use the country code +61.

Contact hours

Our contact hours are Monday to Friday – 8.30 am to 8 pm (AEST and AEDT).

We are closed on Saturday, Sunday and national public holidays.

Hearing or speech impairment

If you are deaf, or have a hearing impairment or speech impairment, contact the National Relay Service and ask for 1300 007 777.

Translation Services

If you have difficulty speaking or understanding English, contact us through the Translating and Interpreting Service (TIS)
131 450 and ask for AFSA on 1300 007 777

Technical support for the PPS Register

Serving legal documents on the Registrar of Personal Property Securities

Visit the serving legal documents page on the AFSA website.

What to expect from us

Our client service charter outlines our standards for customer service and what you can expect from us.


We welcome any feedback regarding this website and the PPSR. For more information, visit our feedback page.

Media enquiries

To make a media enquiry email

Privacy information

Read our privacy notice.

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