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Your SPG number and access code

Each secured party group (SPG) has a unique SPG number and SPG access code. You’ll need them to create and manage your registrations. Anyone who has the SPG number and access code can make changes to a registration, so you should make sure they’re safe and only given to authorised users.

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SPG number

Each SPG has a unique nine-digit identifier called an SPG number. We'll send this to your SPG's email address for service when you set up your SPG. The SPG number will also be shown on the screen, along with the date and time the SPG was created and group details. If you use an SPG regularly, you can set it up as a favourite in your PPSR account.

If you forget your SPG number, you'll need to contact us in writing to request it. You must send your request from the email address for service listed in your secured party group (or include this in your email or letter).

SPG access code

An SPG access code is a unique 12-character password made up of letters and numbers. We'll send this to your email address for service when you set up your SPG. You can change the system-generated access code to one that’s easier to remember (remember to keep it secure).

To change your access code, log into your PPSR account, then:

  1. Go to manage a secured party group.
  2. Use your SPG number and access code to log in.
  3. Follow the on-screen instructions.

Forgotten your SPG access code?

If you've forgotten your SPG access code, you can request it to be reset when you login to your PPSR account. You'll need to know your SPG number and be an account administrator.

To reset your SPG access code, log into your PPSR account, then:

  1. Go to Manage a secured party group.
  2. Select Forgot group access code? at the bottom of the screen
  3. Enter your SPG number.

We'll then email your new access code to the SPG address for service.

Still need help?

If you don’t have an account or you're not sure who your account administrator is and you have forgotten your SPG access code, you’ll need to contact us in writing. You must send your request from the email address for service listed in your Secured Party Group (or include this in your email or letter).

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