If a registration you’ve made on the PPSR is disputed, the person disputing it may send you an email or letter called an amendment demand. If you don’t agree or don't respond and they want to take it further, we may send you an amendment notice.
It’s important that you respond to this notice; usually you have 5 business days to respond before we can make a decision on the matter.
If you don’t respond, there is a risk your registration will be removed from the PPSR.
What to do if you’ve been asked to remove a registration
If someone asks you remove a registration, it’s normally because they don’t agree that you have a security interest in the property you've registered against. Often the person disputing the registration will be the owner of the property or they may also claim to have a security interest in the property.
Your first step should be to talk to the person or organisation to settle the issue with them. If you don’t agree to the removal, you don't need to remove the registration and it's up to you if you want to respond accordingly. If they still believe the registration should be removed and they want to take it further, they can either take it to court or ask us to step in to help decide whether the registration should be removed. This is known as the amendment demand process.
As part of this process, we may send you an amendment notice.
What you can do if we’ve sent you an amendment notice
If you received an amendment notice from the PPSR, this means a person has asked us for help to remove your registration. This can happen when you don't remove it after they've asked you to or if you don't respond within the time required.
If we’ve sent you an amendment notice, you can:
- remove your registration if you agree it shouldn't be there
- reply to us and object to the removal if you think it's a valid registration and should stay on the PPSR
- take the matter to court.
It is important that you respond to the notice within the time frame set out in the notice - generally 5 business days. If you don’t, your registration could be removed from the PPSR. If you need more time to respond, contact us to discuss further
For more information about the Dispute a registration process you can read the Registrar's Practice Statement No 4.
Removing your registration
If you agree that the registration shouldn’t be on the PPSR (maybe you forgot to remove it), you should end the registration. This will end the administrative process. Once you've ended the registration, you can let us and the person who requested the removal know.
Objecting to the removal
If you don’t agree to remove the registration, you’ll need to respond to us and provide evidence that supports your objection. This evidence may include:
- evidence of a security agreement such as a loan contract, trading terms or a lease
- evidence that the person still owes a debt (or other obligation) such as bank statements or invoices
- anything else you think is relevant to the registration still being valid.
Taking the matter to court
The administrative process is the judicial process which involves making an application to a court to make an order about the registration. There may be a cost involved to take the matter to court. It is a good idea to seek independent legal advice about having the matter dealt with by a court if you'd like to pursue this option.
We make a decision about the removal
After the timeframe to respond to the notice has passed, we'll consider all the evidence and decide whether to remove the registration or not. During this time, we may also contact you to request more information. After we make the decision, we'll notify you in writing of the outcome.
Misuse of the PPSR
Misuse of the PPSR (such as intentionally making a false registration) can lead to an investigation, civil penalties and even criminal charges. See Reporting suspected misuse of the PPSR.