A validation error will occur if the information you provided in XML is unable to be validated against the PPSR (e.g. registration number and token do not match). If you receive a validation error, you need to fix the validation issue before trying to transact again.
PPSR services are operating as normal during this time. If you need assistance you can reach our National Service Centre on 1300 007 777, or contact us via email at email@example.com.